Frequently Asked Questions (FAQs)

General Information

Q: What is IT Tech Workshops?
A: IT Tech Workshops is a community-focused training initiative that provides beginner-friendly and advanced courses in technology, cybersecurity, digital skills, and emerging tech such as blockchain and crypto.

Q: Who can join the workshops?
A: Our workshops are open to everyone – from complete beginners to those with some technical background. We especially welcome young people, professionals seeking new skills, and community members looking to improve digital literacy.

Q: Where are the workshops held?
A: We run workshops both online and in-person across the West Midlands (London, Birmingham, Dudley, Wolverhampton). You can check our events page for dates and venues.

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Courses & Learning

Q: What type of courses do you offer?
A: We offer workshops in:

• Cybersecurity for Beginners

• Digital Literacy & Safe Online Practices

• Coding & App Development

• Blockchain & Cryptocurrency Awareness

• Technology for Small Businesses

Q: Do I need prior knowledge of IT to attend?
A: No, most of our beginner courses are designed for people with little or no prior experience.

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Booking & Payments

Q: How do I book a workshop?
A: You can register via our website www.it-tech-workshops.com by selecting your chosen course and filling in the booking form.

Q: What is the cost of attending a workshop?
A: Costs vary depending on the workshop. We also offer free or subsidised sessions for disadvantaged groups and community projects.

Q: Can I get a refund if I cannot attend?
A: Yes, refunds are available if cancellations are made within our stated timeframe (usually 7 days before the workshop).

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Accessibility & Support

Q: Do you offer workshops for children or teenagers?
A: Yes, we run a Digital Build programme specifically for teenagers, teaching coding, app creation, and digital content production.

Q: I have a disability. Can I still join?
A: Absolutely. We aim to make all our workshops accessible. Please contact us in advance so we can make the right arrangements.

Q: Do you provide one-to-one support?
A: Yes, tailored one-to-one sessions can be arranged on request.

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Community & Projects

Q: Do you work with schools, colleges, or community groups?
A: Yes, we partner with educational institutions, churches, and community organisations to deliver workshops tailored to their needs.

Q: How do IT Tech Workshops support disadvantaged communities?
A: We provide affordable or free workshops, mentorship, and pathways into further training or employment for those who may not otherwise have access.

Q: Can businesses request custom training?
A: Yes, we design bespoke training packages for businesses and organisations that want to upskill staff or improve cyber awareness.

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Technical & Online Learning

Q: Do I need a laptop to attend online workshops?
A: A laptop or desktop computer is recommended, but some courses can be followed on a tablet or smartphone.

Q: Will I get recordings or materials after the session?
A: Yes, most workshops include downloadable resources and, where possible, recordings for revision.

Q: What if I face technical issues during an online session?
A: Our support team will be available to help via email or chat before and during the workshop.